Knowledge Management Unit promotes the following services such as Knowledge Facilitation, Knowledge-enabled Business Processes and Networking and Collaboration

Welcome to Knowledge Management

The primary role of the Knowledge Management (KM) Services Unit is to facilitate a connection to our many knowledge banks. The Unit is responsible for creating, combining, restructuring or proposing existing knowledge in response to identified knowledge gaps.


Knowledge Facilitation

We create of communities of practice that capture, share, exchange and disseminate information, while facilitating partnerships.


Knowledge-enabled Business Processes

We design knowledge-enabled business processes that reflect accurate and up-to-date information, supporting the work of ECA.


Networking and Collaboration

Our networking and collaboration efforts aim to enhance the quality of ECA ’s outputs through the development and dissemination of knowledge.