The ECA archives and records management seeks to ensure that records and information documenting evidence of Commission’s transactions are properly created/ captured, managed and records with limited or short-term value are timely and properly disposed of; records with enduring value are identified and properly preserved for access and use, and vital records are identified and protected. To this end, a range of services are provided to the staff to guarantee the expected outcomes which include the following:

• advising on the daily creation/capture and management of active records in both paper and electronic formats
• Providing guidance, advice and trainings to management, records management coordinators and staff members at large on all aspects of records and archives management
• Coordinating the transfer of records from section and division registries to the ECA records center for further processing and assist staff with retrieval services for those records
• Assisting in the preparation and transfer of permanent records for acquisition by the Archival facility
• providing guidance in the ultimate disposition of obsolete records,
• Conducting records clearance in collaboration with HRSS upon staff separation from the Commission.
• Managing e-mail as records in collaboration with ITSS.
• Undertaking records surveys and inventories.
• Undertaking a records scanning and digitization.
• Managing vital records to support business continuity and disaster recovery.

The ECA records management services is a function devoted to the management of information in the Commission throughout its life cycle, from the time of creation or inscription to its eventual disposition. This includes identifying, classifying, storing, securing, retrieving, tracking and destroying or permanently preserving records. The purpose of the records management services is part of the Commission's broader function of Governance, risk management, and compliance and is primarily concerned with managing the evidence of the Commission's activities as well as the reduction or mitigation of risk.
The following services are provided by this function:

• Need Assessment
• setting policies and standards
• assigning responsibilities and authorities
• establishing and promulgating procedures and guidelines
• providing a range of services relating to the management and use of records
• designing, implementing and administering specialized systems for managing records
• integrating records management into business systems and processes
• File Plans Development and workflows preparation
• Configurations of recordkeeping system, file plans, user access mapping and installation of client computers
• Restructuring of physical registries, refiling of paper records consistent to the new file plans
• Digitization projects: metadata creation, digitisation and capturing of records into the recordkeeping system. Migration of records from the various location (drive eroom, and form legacy system)
• Staff training and Program rollout
• Monitoring and evaluation of program implementation
• Managing information risks